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Falck deploys crisis team to Paris to assist Nordic travellers

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Falck deploys crisis team to Paris to assist Nordic travellers

After the terrorist attack in Paris Friday night, Falck deploys a crisis team to Paris to pro-vide support and advice to Nordic travellers who are now in the city. Falck Global Assis-tance has already been contacted by several travellers.

The crisis team, which consists of a crisis psychologist and crisis coordinators, will join the local Falck emergency set-up in Paris. The team will stay at the hotel Mercure Paris Char-les de Gaulle, Allée du Vergers, 95700 Roissy En France, where Danish, Norwegian and Swedish travellers can seek information, help and advice with regard to medical needs, logistics in relation to transportation and insurance coverage.

The situation in Paris is chaotic. The French president Hollande has declared France in state of emergency, and the national borders have been closed. At the moment, the air-ports Charles de Gaulle and Orly are operating normally. The authorities, however, advises against all travels to Paris.

Because of last night’s attack, there is increased pressure on all public instances in Paris including hospitals and medical clinics. Travellers may expect prolonged waiting hours and increased security inside at in the area around hospitals, especially in Paris but in the rest of the country as well.

In Paris, there are five big hospitals with operating units. These hospitals are fully booked and dedicated to treating the victims of the terrorist attacks. Therefore, it is not advised to seek medical assistance at any of these hospitals:


• Hospital Lariboisiere
• Hospital Beaujon
• Hospital Pompidou
• Hospital Pitie Salpetriere
• Hospital Bichat

Other Parisian hospitals receive patients, and Falck Global Assistance advises travellers to contact our 24/7 emergency response centre. Here are nurses, doctors and assistance coordinators available with medical advice and referrals to the nearest hospital.

In all life-threatening situations, travellers should dial 1-1-2.

In case of non-life-threatening situations, contact Falck Global Assistance 24/7 emergency response centres


Denmark +45 7025 0405
Norway +47 2149 2415
Sweden +46 8 5877 1717

Advice for travellers in Paris


• Stay updated on the situation via media, embassies, etc.
• Pay attention and report any suspicious actions to the authorities
• Stay away from the places of incident
• Avoid large grows and large public places
• Avoid using public transportation
• Always bring identification when you are out
• Stay updated with your travel operator

Falck Global Assistance, a part of the Assistance division of Falck, was founded in 2009 and delivers acute medical, travel risk management assistance to expatriates, business and leisure travellers around the world. Each year, we handle more than 100,000 cases from our six 24/7, global emergency response centres.

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Press contact +45 70 22 03 07

Welcome to Falck Global!

For more than a century, Falck has worked with local and national governments to prevent accidents, diseases and emergency situations, to rescue and assist people in emergencies quickly and competently and to rehabilitate people after illness or injury. This has made Falck an international leader in emergency response and healthcare services.

Falck operates in 30 countries and has approximately 27,000 employees.

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